Zoom offers its ‘AI Companion’ to paid customers for free

Zoom offers its 'AI Companion' to paid customers for free

Zoom Introduces AI Companion Tool to Enhance User Experience

Zoom AI Companion

In a bid to provide its paid users with an enhanced and more productive experience, video conferencing platform Zoom has made its AI personal assistant tool, known as “Zoom AI Companion,” available to all paid accounts at no extra cost. This move comes after the recent release of the free trial version of AI Companion for businesses using the platform.

Zoom became wildly popular during the pandemic as millions of workers were forced to work remotely. However, it faced criticism over its terms of service, which stated the company’s intention to potentially use video calls and user data for training its models. In response to the backlash, Zoom quickly updated its terms and published a blog post to clarify its policy. The company assured users that their audio, video, and chat content would not be used for training without their consent. This policy also applies to the newly introduced AI Companion tool.

It is important to note that AI Companion is disabled by default and can only be enabled by account owners and admins. This ensures that users have control and visibility over when these AI features are being used or activated. This transparency is critical in building trust with users and addressing any concerns they may have about privacy.

One of the key features of AI Companion within Zoom Meetings is its ability to catch up on missed content. Attendees can use the AI tool to engage in a private side-panel conversation to get up to speed on what they missed during a meeting. Additionally, admins have the option to generate and share meeting summaries with attendees, including those who were invited but couldn’t attend the meeting. This feature is particularly useful in remote work settings where individuals may have conflicting schedules or time zone differences.

Zoom Meeting Summary

Within the Zoom Team Chat, users can leverage AI Companion to summarize messages and even generate drafts of replies and new messages. This functionality is similar to Slack’s AI tool and aims to streamline communication and improve efficiency. While message drafting is already live, the summarization feature will be rolled out in the coming weeks, providing users with a powerful tool to manage their conversations effectively.

With Zoom’s commitment to not using audio, video, or chat content without customer consent, the concerns surrounding privacy and data usage have been effectively addressed. Users now have a better understanding of what they are opting into when using Zoom and can utilize the AI Companion tool to enhance their productivity and collaboration.

Overall, Zoom’s decision to make AI Companion available to all paid accounts at no additional cost demonstrates the company’s commitment to continuously improving its platform and meeting the evolving needs of its users. By providing enhanced features and addressing privacy concerns head-on, Zoom aims to maintain its position as a leading video conferencing platform, catering to the growing demand for remote work and collaboration tools.

So, the next time you have a Zoom meeting, remember that you now have a trusty AI companion by your side, making your virtual interactions more efficient and engaging.