Apple emphasizes Apple Card’s high customer satisfaction ranking.

Apple emphasizes Apple Card's high customer satisfaction ranking.

Apple Card Tops J.D. Power Study for Customer Satisfaction

Apple Card Balance

Apple Card and Goldman Sachs have once again claimed the top spot for “Best Co-Branded Credit Card for Customer Satisfaction with No Annual Fee” in the renowned J.D. Power 2023 U.S. Credit Card Satisfaction Study. This is the third consecutive year that Apple and Goldman Sachs have garnered this prestigious accolade, solidifying their commitment to providing exceptional financial tools and services to customers.

Apple’s Vice President of Apple Pay and Apple Wallet, Jennifer Bailey, expressed her delight in the recognition, stating, “Since the start, we’ve been committed to delivering tools and services that help users live healthier financial lives, and it’s been rewarding to see customers using and finding value in the benefits of Apple Card. We are honored that Apple Card has been recognized as a leader in customer satisfaction.”

Apple and Goldman Sachs have been working closely to expand the value and reach of Apple Card. One recent milestone was the introduction of “Savings,” an initiative aimed at providing users with additional financial benefits. These ongoing efforts showcase their dedication to prioritizing users’ financial health and delivering a truly exceptional banking experience.

According to the J.D. Power scale, Apple Card scored 655, outshining other popular credit cards such as the Hilton Honors American Express Card (638), Amazon Prime Rewards Visa Signature Card (636), and the PayPal Cashback Mastercard (636). The consistently superior performance of Apple Card demonstrates its outstanding capabilities and appeal to users.

However, amid these remarkable achievements, rumors have emerged regarding Goldman Sachs’ intention to withdraw from its partnership with Apple. Reports suggest that the bank is considering exiting consumer banking altogether and is actively seeking a partner to take over the responsibilities of managing Apple Card and Apple Savings. The future of Goldman Sachs and Apple’s relationship remains uncertain, and it remains to be seen whether an agreement can be reached to amicably end their collaboration.

Despite the challenges ahead, Apple Card’s consistent recognition for customer satisfaction underscores its continued popularity and effectiveness in meeting users’ financial needs. Apple, together with Goldman Sachs, remains determined to provide cutting-edge tools and services that prioritize users’ financial well-being. The J.D. Power study victory is a testament to their unwavering commitment to excellence, and users can look forward to even more comprehensive and user-friendly features in the future.